Information and Referral

The Independence Center (The IC) Information and Referral services (I&R’S) bring community services and people with disabilities together.

• The I&R service maintains accurate, comprehensive information about the health and human services available in the community for people with disabilities
• The I&R services provide assessment and assistance based on the inquirer’s needs
• The I&R service has barrier free access by phone, walk –in, email, VRS, TTY
• The I&R services recognize the inquirer’s right to self-determination
• The I&R services assure that inquirers are empowered to the extent possible
• The I&R services provide an appropriate level of support in self –advocacy and as advocacy by IL specialists
• The I&R services include a Resource Guide, and Database of community services with application process and guidelines required for services which include:
  • Independent living services
  • Disability benefits such as Social Security, Medicaid, Medicare, Long term care, and other state and county programs
  • Advocacy and Disability Rights
  • Transportation information
  • Assistive Technology
  • Accessible and affordable housing
  • Emergency assistance
  • Employment and education
  • Legal assistance
  • Recreation/Travel and accessible trails
  • Resources for the Deaf and blind
  • Home Health Care
  • Peer Support Groups
  • Resource Advocacy Program for people with co-occurring disorders of mental health and substance abuse